Refund and Returns Policy

Overview

Our refund and returns policy lasts 14 days.However, we can’t offer you a full refund or exchange, If 14 days have passed since your purchase.

To be eligible for a return, your point must be unused and in the same condition that you entered it. It must also be in the original packaging.

Several types of goods are pure from being returned. Perishable goods similar as food, flowers, journals or magazines can not be returned. We also don't accept products that are intimate or aseptic goods, dangerous accoutrements , or ignitable liquids or feasts.

fresh or non-returnable particulars include:

• Gift cards
• conservation care tackle particulars

To complete your return, we bear a damage or evidence of purchase.

Please don't shoot your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Any point not in its original condition, is damaged or missing corridor for reasons not due to our error.
• Any point that's returned further than 14 days after delivery. Refunds

Refunds

Once your return is entered and audited, we will shoot you an dispatch to notify you that we've entered your returned point. We'll also notify you of the blessing or rejection of your refund.

still, also your refund will be reused, and a credit will automatically be applied to your credit card or original system of payment, If you're approved.

Late or missing refunds

still, first check your bank account again, If you have not entered a refund yet.

also communicate your credit card company, it may take some time before your refund is officially posted.

Coming contact your bank. There's frequently some processing time before a refund is posted.

still, please communicate us at refunds@modernquartzstone.co.uk. If you’ve done all of this and you still have n't entered your refund yet.co.uk.

Sale items

Only regular priced particulars may be reimbursed. trade particulars can not be reimbursed.

Exchanges

We only replace particulars if they're imperfect or damaged.However, shoot us an dispatch at refunds@modernquartzstone , If you need to change it for the same item.co.uk and shoot your point to East Lane Business Park emulsion, 1A Pellatt Rd, Wembley, United Kingdom, HA9 7RQ.

Gifts

still, you’ll admit a gift credit for the value of your return, If the point was marked as a gift when bought and packed directly to you. Once the returned point is entered, a gift instrument will be posted to you.

still, or the gift giver had the order packed to themselves to give to you latterly, we will shoot a refund to the gift giver and they will find out about your return, If the point was n’t marked as a gift when bought.

Shipping returns

To return your product, you should post your product to East Lane Business Park emulsion, 1A Pellatt Rd, Wembley, United Kingdom, HA9 7RQ.

You'll be responsible for paying for your own shipping costs for returning your point. Shipping costs arenon-refundable. still, the cost of return shipping will be subtracted from your refund, If you admit a refund.

Depending on where you live, the time it may take for your changed product to reach you may vary.

still, you may consider using a trackable shipping service or copping shipping insurance, If you're returning more precious particulars. We do n’t guarantee that we will admit your returned point.

Need help?

communicate us at refunds@modernquartzstone.co.uk for questions related to refunds and returns.